Support

How can we help?

Lofeyo provides pre-purchase product assistance, order support, installation-information guidance, replacement-part inquiries and after-sales support.

Information to include

  • Your order number, if applicable
  • The product model or SKU
  • A clear description of the question or issue
  • Photos or video when reporting damage, defects or missing parts

Email lofeyo@outlook.com or use our Contact Us page. Please contact us before returning any product so we can provide the correct instructions and return address.